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How to troubleshoot your computer freezing.

freezing computer solution

Computer freezing problem? Read on!

We hate it, whenever it happens our stomach drops. It's a problem consuming probably most of the people who inhabit this world. When a computer freezes or stops everyone's first reaction is to restart the computer. This is a solid go-to when you're feeling kind of scared about realizing you're about to enter the world of computer troubleshooting, which is similar to the twilight zone.

This guy scares the crap out of me.
But again I say, fear not! For I am here to save you! I've diagnosed multiple computers in my years. And I've done one even a "professional" couldn't solve. So allow me to give you some solutions as to what may be causing your computer to freeze.


This really only applies to people who just bought parts for the computer and put it together for the first time. DoA means Dead on Arrival, this means that a piece of hardware you purchased simply was never functional and somehow passed quality control testing (this really sucks). Or, something happened during transit that rendered it useless. Either way the only thing you can do about a DoA product is an RMA, which basically means returning it to the retail store you bought it from in exchange for a new one. Usually you won't have to pay shipping for this but it varies.

Dead Hard Drive

Dead hard drives are extremely hard to spot, especially because when a computer freezes not many people diagnose this first. I, however, always suspect a dead hard drive mostly because people don't know what defragging is or how to maintain their hard drive. It's not their fault, the hard drive is an easily forgettable component.

But here's what you want to do to check (only available for those running windows) press start, search the cmd prompt up. You may have to right click the icon and click run as administrator. Once the elevated cmd prompt is up type in chkdsk you may have to specify the dsk you want to run the program on. The program will begin to check your disk for any bad sectors. If it does come up with bad sectors then you've got some replacing to do!

Or you can try to recover the bad sectors through a Hard Drive Recovery company. It may cost some money but if you have important files it's a life saver for sure. Some Hard Drives will still be functional up to the point of reading the bad sector. This means that you may do everything you do normally until your hard drive must read the sector that is deemed bad, at that point it will probably lock up.

Incompatible/Dead RAM

RAM isn't as picky as it used to be. In the days of the first generation of i3, i5, and i7 processors RAM was an absolute nightmare. When one RAM stick goes bad, it might as well be all of them if they're in your system.

For testing I suggest taking our all your RAM Modules, putting them in one by one, and going about your normal business on your computer. This gives you a chance to see if while using one of them your computer freezes. If this does happen, you've got a dead stick, simply remove it and continue use. You can purchase another one but since it's not in the same kit it's just a little risky (It's not risky enough to be a big deal though so I do recommend it as long as it's the same model/make).

(RAM usually doesn't die randomly, it's usually the case of overclocking or over voltage. Before you try taking out RAM sticks out try configuring these settings in the BIOS first) This brings me to my next point!

Overclocking instability

People from all sorts of experiences like to overclock. Whether you have all the experience in the world, or if you're touching the BIOS for the first time people want the extra power they can get from their processors! There's a downside to this though, most novices don't do testing. Testing is an absolutely imperative part of overclocking, without stability you're just slowly setting your computer up for failure. So just short sweet and to the point, TEST YOUR SYSTEM. I recommend tests such as prime 95 or SuperPi.

(I will update this article for more specific situations if you request it! Go ahead! Feel free to click the Contact Us button at the top and write us an E-mail! We will E-mail you back when the article has been updated!)